Warranty Policy

At 79 EMOTOS, we stand behind the quality and performance of our electric dirt motorcycles. Every 79 EMOTOS bike is backed by a limited warranty covering manufacturing defects in materials or workmanship under normal use. The warranty period begins on the date you receive your product.

Warranty Coverage

This limited warranty applies only to the original owner and requires valid proof of purchase (such as an order confirmation or invoice).

Covered Components & Warranty Periods

  • Battery: 12 months

  • Motor: 12 months

  • Controller: 12 months

  • Frame: 12 months

  • LED Lights: 12 months

  • Display: 12 months

  • Throttle: 12 months

  • Electrical Wiring: 12 months

If a covered part is found defective during the warranty period, 79 EMOTOS will, at its discretion, provide a replacement component at no charge (excluding labor costs).

Replacement parts may be shipped directly from our factory or authorized supplier. Labor or service fees for part installation are the responsibility of the customer.

What the Warranty Does Not Cover

This limited warranty does not cover defects or damage resulting from:

  • Accidents, misuse, abuse, or abnormal riding (including stunt riding, racing, or off-road conditions beyond intended use)

  • Improper storage, maintenance, or assembly not following the user manual

  • Exposure to liquids, chemicals, excessive moisture, sand, or dirt

  • Unauthorized modifications or use of unapproved parts and accessories

  • Cosmetic damage such as scratches, dents, or normal wear and tear

  • Products with removed, altered, or illegible serial numbers or barcodes

  • Damage caused by external forces (e.g., collisions, fire, flooding, lightning, extreme weather, theft, or power surges)

Battery Exclusions

This warranty does not cover damage to the battery caused by:

  • Using an incompatible or unauthorized charger

  • Improper charging practices or maintenance

  • Tampering or breaking battery seals

  • Using the battery for equipment other than the intended 79 EMOTOS vehicle

How to File a Warranty Claim

To make a warranty claim:

  1. Email support@79emotos.com with your order number and a detailed description of the issue.

  2. Include photos or videos showing the defect or problem area.

  3. Our technical team will assess the claim and, if approved, provide instructions for part replacement or service.

If repairs require a local technician, 79 EMOTOS may recommend an approved service provider. Labor and service costs are the responsibility of the customer.

Important Notes

  • Any modifications or tampering with the product voids this warranty.

  • The warranty is non-transferable and applies only to the original purchaser.

  • Shipping times for replacement parts may vary depending on availability and destination.

Ride with Confidence

Our electric dirt motorcycles are built to perform — and we’re committed to helping you keep riding with confidence.
For warranty assistance or questions, please contact our team at:
📧 support@79emotos.com
🌐 www.79emotos.com