We currently ship across the contiguous United States(excluding Alaska, Hawaii, and U.S. territories), Australia, United Kingdom, Canada, and countries in Europe Union. Shipping is completely free for all electric dirt bike orders. All electric dirt bikes are shipped by freight from our local warehouses, and orders from EU countries will ship directly from our Germany warehouse for faster delivery. Orders are typically processed within 2 business days. Transit time is usually between 5 to 8 business days, depending on your location.

Every 79 EMOTOS bike is backed by a limited 12-month warranty covering manufacturing defects in materials or workmanship under normal use. It applies to key components including the battery, motor, controller, frame, LED lights, display, throttle, and electrical wiring. The warranty applies only to the original owner and requires valid proof of purchase (such as your order confirmation or invoice). It is non-transferable.

You may request a return within 14 days of receiving your order, provided the item is unused, unassembled, and in its original packaging. Customers are responsible for both original and return shipping fees, plus a 10% restocking fee. If the item shows signs of use or damage, a 15% loss-in-value fee may apply. If your bike arrives defective, it’s covered under our warranty policy. Contact support@79emotos.com for replacement parts or a full replacement when eligible. Original packaging is required for return shipping.