Shipping Policy

At 79 EMOTOS, we take great care to ensure your electric dirt bike arrives safely and on time. Please review the shipping details below before placing your order.

Shipping Coverage & Cost

We currently ship across the contiguous United States (excluding Alaska, Hawaii, and U.S. territories).

All electric dirt bikes are shipped by freight from our California warehouse, and we offer fast and free shipping.

Processing & Delivery Time

  • Order Processing Time: Around 3 business days

  • Transit Time: Approximately 5–10 business days, depending on your location

You will receive tracking information via email once your order ships.

Order Confirmation

Once you place your order:

  1. You’ll receive an order confirmation email, confirming we’ve received your order and authorized your payment.

  2. If an item is backordered or unavailable, we’ll notify you via email.

  3. If the item is in stock, we’ll process your order for shipment within 3 business days.

If you don’t receive tracking information within 5 business days, please contact us at support@79emotos.com.

Inspecting for Damage

Please inspect the packaging upon delivery. If you notice visible damage (holes, dents, tears, etc.):

  1. Note it on the delivery receipt — e.g., “Carton damage, subject to inspection.”

  2. Take clear photos of the damage before opening the box.

  3. Inspect the bike within 48 hours of delivery and report any damage to support@79emotos.com with photos.

If necessary, we will send replacement parts free of charge to resolve the issue.

Handling Damages or Discrepancies

If your order arrives with missing or damaged parts:

  • Contact us within 48 hours of delivery.

  • Include photos and your order number in your email to support@79emotos.com.
    Our team will guide you through the resolution process promptly.

Contact Us

For any questions about shipping or delivery, please reach out to us:
📧 Email: support@79emotos.com
🌐 Website: www.79emotos.com